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The undisputed facts about outsourcing, Part 1: Buyers are saving money, but...

We would like to thank personally all 1,335 of you who took the time to compete our State of Outsourcing 2011 study we’re conducting with the London School of Economics Outsourcing Unit.  This is the...

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The undisputed facts about outsourcing, Part 2: Despite huge untapped...

During Part 1 of the largest-ever study that’s looked at outsourcing across both IT and business process, we revealed – beyond any doubt - that outsourcing is now a proven business model for reducing...

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Nobody doesn’t like Sara Lee… and everyone loves an iPad 2

If you participated in our State of Outsourcing 2011 survey (see here and here), you may have been anxiously monitoring your inbox for a notification that you’d won the iPad 2. Well, the anticipation...

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The undisputed facts about outsourcing, Part 3: With outsourcing demand at...

Outsourcing is a cyclical business – when economies nose-dive, organizations batten down the hatches and wait for the uncertainty to clear, before making decisions that are longer-term in nature and...

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The undisputed facts about outsourcing, Part 4: Mid-market buyers are...

Outsourcing is like ripping off a Band-Aid.  Do it slowly, it’s a slow and painful experience.  Do it quickly, and the pain is gone before you know it… Outsourcing of IT and business process has always...

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The undisputed facts about outsourcing, Part 5: Decision-makers increasingly...

As outsourcing becomes increasingly commonplace, buyers are relying more and more on their own means by which to make tough decisions. In the past, outsourcing was still a unique, foreign and scary...

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The undisputed facts about outsourcing, Part 6: Europeans love money, but...

The one thing that has always baffled me about the European Union, is how they try and unite a hodge-podge of countries which despise each other, when all they really want to do is carry on doing...

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The undisputed facts about outsourcing, Part 7: Service-culture is the new...

Our new study of 1350 outsourcing industry stakeholders, conducted with our friends at the Outsourcing Unit at the London School of Economics, continues to reveal home-truths about what’s really going...

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The undisputed facts about outsourcing, Part 8: Industries experiencing...

Our recent State of Outsourcing study, conducted with the Outsourcing Unit at the London School of Economics, has been uncovering many home-truths about why some industries are more motivated than...

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Which industries are more inclined to outsourcing versus shared services?

Our recent State of Outsourcing study, conducted with the Outsourcing Unit at the London School of Economics, has revealed that nine out of every ten enterprises will be increasing or maintaining their...

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Happy birthday, Dodd-Frank!

Whoever said we weren't stimulating new growth in the professional services industry? Every few years there comes along a piece of regulation, or enforced change, from which hoards of management...

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Outsourcing and shared services investment intentions at record high as the...

It’s official:  outsourcing is not dying – it’s simply become a key part of a broader enterprise operations strategy: Integrated Global Services.  312 buyers recently shared their investment intentions...

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